High Season (December–March)
- Cancellations 15+ days before departure: eligible for refund (30% deposit non‑refundable). Please note that bank charges and currency exchange rate differences will be deducted from the refunded amount.
- Cancellations less than 15 days before departure: deposit forfeited and additional penalties may apply.
Low Season
- Cancellations 5+ days before departure: eligible for refund (30% deposit non‑refundable). Please note that bank charges and currency exchange rate differences will be deducted from the refunded amount.
- Cancellations within 5 days of departure: deposit forfeited and possible extra charges.
No‑Shows
100% charge applies; no refunds.
Operator Cancellations
Trips cancelled by the operator due to weather or safety concerns will be fully refunded or rescheduled.