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Cartier Cascade

Refund Policy

Our refund policy varies by season to reflect operational realities and guest demand. Please review the details below.

High Season (December–March)

  • Cancellations 15+ days before departure: eligible for refund (30% deposit non‑refundable). Please note that bank charges and currency exchange rate differences will be deducted from the refunded amount.
  • Cancellations less than 15 days before departure: deposit forfeited and additional penalties may apply.

Low Season

  • Cancellations 5+ days before departure: eligible for refund (30% deposit non‑refundable). Please note that bank charges and currency exchange rate differences will be deducted from the refunded amount.
  • Cancellations within 5 days of departure: deposit forfeited and possible extra charges.

No‑Shows

100% charge applies; no refunds.

Operator Cancellations

Trips cancelled by the operator due to weather or safety concerns will be fully refunded or rescheduled.